General data protestion regulation

At MOB LINKS, we are committed to protecting your privacy and securing the information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or interact with our products and services.

1. Information We Collect

We may collect the following types of personal data:

• Identification data: name, address, email address, phone number.
• Payment data: billing details, payment information (not stored on our site, managed by Shopify Payments, PayPal or other secure providers).
• Account data: username, password, purchase history, preferences.
• Browsing data: IP address, logs, approximate location, cookies.
• Communication data: email exchanges, live chat, social media.
• Demographic data: age, gender, preferences (if you choose to provide them).

2. Legal Basis for Processing

In accordance with GDPR, your data is processed under the following legal bases:

• Contractual necessity: processing and delivering your orders.
• Consent: subscription to newsletters, promotional emails.
• Legal obligation: invoicing and accounting compliance.
• Legitimate interest: service improvement, fraud prevention.

3. Purpose of Use

We use your personal data to:

• Process and ship your orders.
• Personalize your experience on our website.
• Respond to your requests and questions.
• Improve our products, services, and website.
• Inform you about offers, promotions, and news (if you have consented).

4. Sharing of Data

We never sell or rent your data. We may share it only with:

• Service providers (payments, shipping, hosting by Shopify).
• Authorities if required by law.
• In the event of a merger, acquisition, or sale of our business.

5. International Data Transfers
Our website is hosted by Shopify (Canada/USA). This may involve transfers of data outside the EU. Shopify applies Standard Contractual Clauses (SCCs) in line with GDPR requirements.

6. Data Retention

• Customer data: 3 years after last interaction.
• Billing data: 10 years (legal obligation).
• Cookie data: according to their lifetime (max. 13 months).

7. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Data portability.
• Withdraw your consent at any time.

To exercise your rights, contact us at themoblinks@gmail.com.

8. Security

We take technical and organizational measures to protect your data (SSL encryption, secure providers, access control).

9. Cookies

Our website uses cookies to improve browsing and measure audience. You can manage your preferences through the cookie banner when first accessing the site.
10. Changes

We may update this policy at any time. The date of the last update will be indicated at the top of this page.
Data Controller: Henelshop – MOB LINKS Contact: themoblinks@gmail.com